If companies want an experience to feel individual, they also need to understand the environment in which that individual is making a decision.

Mangosteen Studio's DeadAccount is a sales tool that re-tiers reps' accounts every week and delivers a verdict every Monday.

Zoom Communications at its annual Zoomtopia customer conference introduced the Unified Context Layer and a bunch of artificial intelligence capabilities to help businesses transform rich meeting ...

Thought Industries today introduced the Customer Knowledge AI Platform, which brings fragmented customer knowledge together so businesses can deliver trusted, accurate guidance wherever customers and ...

Salesforce this week at its Dreamforce conference in San Francisco introduced Hunter, an outbound sales agent built for Sales Cloud to help sellers turn goals into action, find the right accounts and ...

Glance, providers of a personal shopping platform backed by InMobi, has integrated its agentic commerce technology with PayPal, bringing real-time product data and native checkout directly to Glance ...

Self Labs is launching Agent Vault, a payment and login layer for artificial intelligence agents to sign in and complete purchases on humans' behalf without seeing or storing their information. Users ...

A customer submits an enquiry through your website, sees a thank-you message, closes the tab, and gets on with his day. As far as he is concerned, someone at your business now has the question. Inside ...

AnyCard, Lifestyle, and Savvy have come together as Norell. The three complementary businesses span multi-brand and global gift card processing, payment, and reward and recognition programs, with ...

Nectar, an Amazon Advanced Advertising Partner, launched Customer Atlas, an Amazon Marketing Cloud capability that changes the unit of targeting in Amazon search advertising from the keyword to the ...

MNTN, providers of a performance marketing platform for connected TV, and Tealium, a customer data platform provider, have partnered for an integration that pulls Tealium audiences directly into MNTN ...

In Truth in People's Hands: Designing Enterprise Systems for Mobile Timing and Distributed Responsibility, Brian Chavis, an enterprise systems architect with more than five decades of experience, ...