If companies want an experience to feel individual, they also need to understand the environment in which that individual is making a decision.

Mangosteen Studio's DeadAccount is a sales tool that re-tiers reps' accounts every week and delivers a verdict every Monday.

Zoom Communications at its annual Zoomtopia customer conference introduced the Unified Context Layer and a bunch of artificial intelligence capabilities to help businesses transform rich meeting ...

Thought Industries today introduced the Customer Knowledge AI Platform, which brings fragmented customer knowledge together so businesses can deliver trusted, accurate guidance wherever customers and ...

Salesforce this week at its Dreamforce conference in San Francisco introduced Hunter, an outbound sales agent built for Sales Cloud to help sellers turn goals into action, find the right accounts and ...

Most agentic AI use cases focus on automating tedious work, improving customer engagement, and delivering on mass personalization at scale. The proliferation of agents in a cross-platform, ...

ZoomInfo has integrated its go-to-market platform with n8n's workflow automation platform to connect apps and build AI agents. The integration allows joint customers to combine verified ZoomInfo ...

Zeta Global, an artificial intelligence infrastructure company, will acquire Digital Audience, a data infrastructure company that expands identity and activation capabilities across the digital ...

Gladly today launched agentic commerce, joining its agentic service to give companies one conversational artificial intelligence engine that sells to and serves customers in one conversation, ...

Knowledge for the modern enterprise is not as cut and dry as one might think. In fact, knowledge is often defined by systems, not by its use or users. Yet in this age of artificial intelligence, ...

Median tenure for chief marketing officers has fallen 35 percent since 2010, according to a study by CMO Huddles, a peer community for marketing leaders, and Findem, providers of an artificial ...

LiveRamp has expanded its partnership with OpenAI, allowing marketers to activate first-party audiences in ChatGPT Ads using RampID. Custom Audiences in ChatGPT allows marketers to personalize ...