If companies want an experience to feel individual, they also need to understand the environment in which that individual is making a decision.

Mangosteen Studio's DeadAccount is a sales tool that re-tiers reps' accounts every week and delivers a verdict every Monday.

Thought Industries today introduced the Customer Knowledge AI Platform, which brings fragmented customer knowledge together so businesses can deliver trusted, accurate guidance wherever customers and ...

Zoom Communications at its annual Zoomtopia customer conference introduced the Unified Context Layer and a bunch of artificial intelligence capabilities to help businesses transform rich meeting ...

Gladly today launched agentic commerce, joining its agentic service to give companies one conversational artificial intelligence engine that sells to and serves customers in one conversation, ...

Most agentic AI use cases focus on automating tedious work, improving customer engagement, and delivering on mass personalization at scale. The proliferation of agents in a cross-platform, ...

ZoomInfo has integrated its go-to-market platform with n8n's workflow automation platform to connect apps and build AI agents. The integration allows joint customers to combine verified ZoomInfo ...

Zeta Global, an artificial intelligence infrastructure company, will acquire Digital Audience, a data infrastructure company that expands identity and activation capabilities across the digital ...

Salesforce this week at its Dreamforce conference in San Francisco introduced Hunter, an outbound sales agent built for Sales Cloud to help sellers turn goals into action, find the right accounts and ...

CHICAGO -- Poor quality at the knowledge layer is why there's an artificial intelligence value gap within most organizations, eGain CEO Ashu Roy told the audience during his keynote address at the ...

Nimble today released Nimble MCP, a connector that lets Anthropic's Claude and OpenAI's ChatGPT artificial intelligence assistants keep companies' CRM systems up to date. After meetings, the AI ...

Algolia, a search retrieval intelligence platform provider, has acquired Velou, which uses multimodal artificial intelligence to extract context-rich product data from catalog text and images for ...